Support


Context Help

If you feel lost inside our Control Panel, the first thing you should do is click the Help button, which is visible on each page. A popup will appear. It offers thorough info about all the operations that you can carry out on the page in question. Each popup shows up on the same page so that you can quickly return to your work.

Video Tutorials

We have a rich selection of tutorial videos explaining how to work with our web hosting Control Panel. They're intended for those of you who want to see how things are being done instead of only reading articles. Thus, everyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the answer you searching for, take a peek at our comprehensive FAQ database, which contains questions asked by actual users and offers practical solutions. We regulary update our Frequently Asked Questions database with new entries in order to embrace all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't find the answer you searching for in the FAQ database either, you can contact our great team of customer support engineers available 24/7/365 and ready to assist you with any query. Each support ticket you open will be responded to in less than sixty minutes (the average trouble ticket response time being just 20 minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 311663

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com